Privacy Policy

Last updated: March 1, 2025

1. Introduction

Gate Access Manager ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect the following types of information:

  • Name and contact details
  • Phone numbers for gate access
  • Apartment/unit number
  • Payment information
  • Access logs and usage data
  • Device and browser information

3. How We Use Your Information

We use your information to:

  • Provide gate access services
  • Process payments and manage subscriptions
  • Send service notifications and updates
  • Maintain security and prevent fraud
  • Improve our services
  • Comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Contract performance (service provision)
  • Legal obligations
  • Legitimate interests
  • Your consent (where applicable)

5. Data Sharing and Third Parties

We share your data with:

  • Payment processors (Stripe)
  • Telephony providers (Twilio)
  • Email service providers (Mailgun)
  • Law enforcement (when required by law)

6. Data Retention

We retain your data for:

  • Account information: Duration of your subscription plus 1 year
  • Access logs: 12 months
  • Payment information: 7 years (legal requirement)

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Data portability
  • Withdraw consent

8. Cookies and Tracking

We use essential cookies to:

  • Maintain your session
  • Remember your preferences
  • Ensure security

You can manage cookie preferences through your browser settings.

9. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@thegateapp.co

You have the right to lodge a complaint with your local data protection authority.